“Really fair. Really personable. Really reliable and prompt. Most importantly, they are outstanding AC&R technicians who diagnose and service problems first time, every time. They also did an outstanding job of installing two new heat pump units at my house. Backed up the installation with outstanding response to a part failure that was under warranty. You won’t lose if you chose these folks for your AC&R needs.”

“This is a long review, but please read all of it. It’s important. Let me start by saying before my project I had never heard of Freon Doctor. Before decided on Freon Doctor I met with and got quotes from close to 20 companies about my project. I am building an addition on my house doubling the square footage, and with a vaulted space just to make it more difficult. The existing house was two stories with the furnace in the basement (heat pump outside) and floor vents throughout. Freon Doctor installed a second zone with a new furnace in the attic (second heat pump outside) to serve the entire (new and existing) second floor, and reconfigured the existing zone to serve the entire (new and existing) first floor. They moved all of the second floor vents from the floor to the ceiling, removed and capped the obsolete vent lines at the trunk, ran new returns for the second floor to the new furnace in the attic, moved existing second floor returns to the first floor, and ran new floor vents for the addition to the existing zone.

I hired Freon Doctor directly, so I was coordinating the schedule between them and the GCs. With everything that’s gone wrong with the project (I fired the first GC), Freon Doctor has done everything right. They have been the best part of this project. Everyone I worked with at Freon Doctor was amazing, from the owner of the company to the crew leaders, to the workers. Their focus was always on doing it right, but they were also very accommodating when my wife or I wanted something specific. The crew leaders were extremely knowledgeable about best practices and how to design the ductwork. They fixed work that was done incorrectly by the (first) GC. They divided the project into as many visits as I needed to allow the work to get done when the builders were ready for it. I think they ended up coming out at 6 or 7 different times over 5 months, and they were always prompt in responding to my requests to continue the work, showing up the day I called or the next day.

They used the brand of equipment I wanted and didn’t try to up sell me on a larger system or another brand. The price they quoted in the beginning is the price I paid, and even though I think the project was more involved than they anticipated, there were no change orders.

They are honest, fair, and hard working, and I will never use another HVAC company. ”

“Bottom line up front: my experience with The Freon Doctor team was great.
Been in my house for about a year and knew the fireplace was old and inefficient. The Freon Doc came over and diagnosed the problem and gave me a solution. A little more $$ than what I was expecting to spend, but in the long run it was the best option.

They installed a brand new 99% efficient unit the next day – Christmas Eve! So I could have a nice fireplace for Christmas with my family.

I definitely recommend them and will use them for any future service calls. “